Frequent asked questions

What happens when I make an online booking?

When you complete your booking on our secure website, you will get a confirmation email with your reservation, meeting point and directions how to get to the meeting point.  You also will get tips about the local food scene and festivals.

Secure booking system

We work to high standards to guarantee your security and privacy. All our transactions go through a secure booking system and your credit card and personal information are encrypted.

When booking on a mobile or tablet, the secure lock sign is visible as the booking screen opens up in a new window. However, when viewing on a desktop computer/laptop we use pop-up windows so the sign and code are obscured but your booking is still secure.

For further details, please don’t hesitate to contact us for more information.

What is the group size 

  • As we will be visiting small local shops and pubs, the maximum number of people on a food tour is 14.
  • We tailor the tour for private tours and corporate events, and we can go to a maximum of 75 depending on the type of tour.
  • For the scheduled tours, we need a minimum of 4 participants to run tours.
  • We reserve the right to cancel the tour if we don’t reach the minimum numbers. We will always offer an alternative date.

If you would like to bring more guests, we do need to know no later than 2 hours before the start of the tour. Preferably earlier. All our food and drinks are pre-ordered, and we do have a maximum number on our tours. We cannot exceed this number most of the time due to limited space at the places we visit. Unfortunately, we cannot accommodate guests who haven’t pre-booked and turn up on the day.

Vouchers 

We have changed the way to gift a tour slightly. Instead of buying a voucher, you can now book a tour for a specific date, which the receiver of the gifted tour can change.
 
So you are flexible, and although you book the gift for a date, you can change it to your preferred date as long as you let us know in time. 
 

Unfortunately we are having technical issues with our bookings app. Please contact Gerla by email for bookings and enquiries.

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